DA7-Principles of Management

DA7-Principles of Management

Learning outcomes

On successful completion of D7, students should be able to:

1. Identify the different types of organisation and key stakeholders
2. Explain how the strategic position of the organisation is evaluated
3. Explain how the organisation can be designed and structured for success
4. Discuss the role of managers and the theories of management
5. Discuss leadership theories, styles and issues
6. Explain the different theories of motivation
7. Explain the role of change management in implementing corporate strategy
8. Explain the importance of the recruitment process, training, development and evaluation of employees
9. Describe the specific challenges faced in managing a public sector organisation

Topic	Weighting
Different types of organisation and stakeholders	10%
Strategic position of an organisation	10%
Design and structuring of an organisation	10%
Role of the managers and theories of management	10%
Leadership theories, styles and issues	10%
Theories of motivation	10%
Change management	15%
Strategic human resources management	15%
Public sector organisations	10%

Content

1. Role of the managers and theories of management
   1. Role of the manager and principles of management
      • Define management
      • Explain the role of the manager in an organisation
   2. Management skills
      • Explain the management skills required by managers
   3. Theories of management
      • Describe the various theories of management
        • Scientific Management by Fredrick W Taylor
        • Henri Fayol’s Principles of Management
        • Max Weber’s Bureaucracy
        • Elton Mayo’s Human Relations Movement
        • Chester .I Benard’ s systems approach

2. Different types of organisation and stakeholders

   1. Different types of organisation and their characteristics
      • Describe the different types of organisations and their characteristics.
   2. Benefits and limitations of different types of organisation
      • Explain the benefits and limitations of each type of organisation
   3. Different types of stakeholders
      • Define a stakeholder
      • Explain the various stakeholders of an organisation.
   4. Small and medium-sized enterprises
3. Design and structuring of an organisation
   1. Role and purpose of core functions
      • Describe the purpose of core functions of an organisation
   2. Different structures of organisations
      • Identify and explain the basis of developing an organizational structure.
      • Explain the types of organisation structures
   3. Organisation of internal relationships
      • Explain how internal relationships can be organised to deliver strategy
   4. Design of structure, processes and relationships
      • Assess the design of structure, processes and relationships
   5. Culture and behaviour
      • Explain organisational culture and behaviour

4. Strategic position of an organisation

   1. Fundamental nature of strategy
      • Discuss the fundamental nature of strategy
   2. Relationship between different levels of strategy
      • Describe the relationship between different levels of strategy in the organisation
   3. Implementation of strategy
      • Describe how strategy can be implemented in an organisation
   4. Assessment of the micro-environment
      • Assess the micro-environment using SWOT analysis
      • Explain the purpose of SWOT analysis
   5. Assessment of the macro-environment, using PESTEL
      • Assess the macro-environment using PESTEL analysis
      • Explain the purpose of PESTEL analysis

5. Leadership theories, styles and issues

   1. Difference between management and leadership
      • Explain the differences between management and leadership
   2. Theories of leadership
      • Discuss the various theories of leadership: Trait, Behavioural, Style and Contingency theories.
   3. Nature and uses of different styles of leadership
      • Explain the nature and uses of different styles of leadership
   4. Leadership in modern organisations
      • Describe emotional, team and moral leadership.
   5. Uses, benefits and possible obstacles to delegation
      • Discuss the uses, benefits and possible obstacles to delegation.
6. Theories of motivation
   1. Nature and process of motivation
      • Describe the nature and process of motivation
   2. Theories of motivation
      • Discuss various theories for motivation: Maslow’s hierarchy of needs, Herzberg’s two Factor, Vroom’s expectancy theory, McGregor’s theory X and Y, McClelland’s theory of needs, Likert’s organizational management styles, Adam’s Equity theory, Locke and Latham’s Goal setting theory.
   3. Personal achievement and career development
      • Explain the need for personal achievement and career development
   4. Role of job design in motivation
      • Explain the role of job design in motivating employees

7. Change management

   1. Concept of strategic change
      • Discuss the concept of strategic change
   2. Different types of change
      • Compare and contrast different types of change
   3. Impact of change triggers on organisation
      • Explain the impact a range of change triggers could have on an organisation and its strategy
   4. Techniques for managing the change process
      • identify and explain techniques for managing the change process
   5. Role of leadership in managing change
      • Explain the role of leadership in managing the change process
   6. Techniques for overcoming resistance to change
      • identify and explain the techniques for overcoming resistance to change
   7. Relationship between change process and organisational culture
      • Explain the relationship between the change process and organisation change
   8. Ethical issues raised by change management and strategy implementation
      • Discuss ethical issues raised by change management process and the implementation of strategic plans

8. Strategic human resources management

   1. Role of human resources management
      • Describe the role of the HR management function.
   2. Process of recruitment and selection
      • Explain the process of recruitment and selection.
      • Describe the methods that can be used in recruitment and selection.
   3. Training and development
      • Define training and development.
      • Describe how the process of training and development improves performance/ productivity in organizations.
   4. Purpose and process of performance evaluation
      • Explain the purpose and process of performance evaluation

9. Public sector organisations

   1. Definition of public sector organisations
      • Explain what is meant by a public sector organisation
   2. Objectives of public sector organisations
      • Describe the objectives of a public sector organisation
   3. Features, structure and issues arising in a community, non-profit organisation
      • Identify the features, structure and issues likely to arise in a community non-profit organisation

Format of the exam

Section	Marks
Section A: 10 compulsory multiple choice questions, 2 marks each	20
Section B: Any 4 out of 5 questions, 20 marks each	80
TOTAL	100

Time allowed: 3 hours, plus 15 minutes reading time

Recommended reading

1. ZiCA D7 Study Manual  Bratton, J and Gold, J, Human Resource Management: Theory and Practice, 4th edition, Palgrave Macmillan, 2007
2. Handy, C, Understanding Organisations, 4th edition, Penguin, 1993
3. Mullins, L J, Management and Organisational Behaviour, 9th edition, FT Prentice Hall, 2010